We started LLMs at Work because we saw a gap: incredible AI technology was only accessible to big companies with big budgets. Local businesses - the backbone of our communities - were left behind.
Every local business deserves access to technology that helps them compete. When a salon owner is cutting hair, they shouldn't have to choose between serving their client and answering the phone.
We build AI assistants that handle the routine tasks - answering calls, scheduling appointments, taking orders - so business owners can focus on what they do best.
Our goal is simple: put professional-grade AI in reach of every small business, with pricing and simplicity that makes sense for Main Street.
We don't just build for business owners — we think about the person calling. Every AI interaction should feel like talking to the best version of that business.
If a caller realizes they're talking to AI, we haven't done our job. Natural conversation, real empathy, zero robotic scripts.
Enterprise companies have had AI phone systems for years. We bring that same capability to the pizza shop, the salon, the florist — at a price that makes sense.
A daughter ordering funeral flowers. A bride planning her wedding. A new customer trying your pizza for the first time. These calls matter.
Built by Frederick and a small team who kept running into the same problem — as customers. Calling a local shop three times just to place an order. Wishing someone would remind you when it was time to come back. Loving the business, hating the phone experience.
The realization: these businesses weren't ignoring us. Owners were elbow-deep in the work — the craft that made us customers in the first place. They couldn't answer every call, and every missed call was a missed customer.
Customer obsession while being the customer is what led us to build this. We set it up. We maintain it. You focus on your craft.
Have questions? Want to see if AI is right for your business? We'd love to chat.