The moment
3 calls, 0 answers
Tried to order flowers for Mom. Called three shops. Nobody picked up.
“What if the phone just… answered itself?”
And sounded like the best version of that business.
We didn't start a tech company.
We started ordering flowers.
Three calls to three flower shops. Nobody answered. Not because they didn't care — because they were elbow-deep in stems, doing the work that made us customers in the first place. That's when we realized: the best local businesses don't have a service problem. They have a phone problem.
3 calls, 0 answers
AI that answers like your best employee
Our mission
Professional-grade AI
for Main Street.
Enterprise companies have had AI phone systems for years. We bring that same capability to the salon, the pizza shop, the auto garage, the florist — at a price that makes sense.
What we believe
Three principles
that guide everything.
The Technology Should Disappear
If a caller realizes they're talking to AI, we haven't done our job. Natural conversation, real empathy, zero robotic scripts. Every interaction should feel like talking to the best version of that business.
Customer Obsession — As the Customer
We don't just build for business owners. We think about the daughter ordering funeral flowers, the bride planning her wedding, the new customer trying your pizza for the first time. These calls matter.
Small Businesses Deserve Big Business Tools
A salon owner shouldn't have to choose between serving their client and answering the phone. We handle the routine — calls, scheduling, orders — so owners can focus on their craft.
Who we are
Built by customers,
for business owners.
LLMs@Wrk started with a frustrating afternoon. Frederick Hiciano kept calling local shops — a florist, a salon, a pizza place — and getting voicemail every time. Not because those businesses didn't care. Because they were doing the work.
The realization was simple: these owners weren't ignoring us. They were elbow-deep in the craft that made us customers in the first place. They couldn't answer every call, and every missed call was a missed customer.
So we built what should have existed: an AI that sounds like your best employee, knows your business, and never misses a call. We handle everything — the setup, the technology, the ongoing optimization. You get a phone number that works.
Frederick Hiciano
Founder, LLMs@Wrk
We don't sell dashboards or require training. We hand you a phone number that works, and you focus on your craft. That's the whole promise.
Frederick Hiciano, Founder
What we build
Purpose-built AI agents
for four industries.
Each agent is trained on the language, workflows, and nuances of its industry. Not a generic chatbot — a specialist.
Your next customer is
calling right now.
Try the demo — no signup, no credit card. Hear the AI yourself, then decide.